Functional Analyst



• Develop clear and consider user stories from business requirements
• Help the business clarify their needs in a way that makes sense for technical development
• Ensure a high level of quality in delivered user stories
• Strive to provide standardized analysis so that you contribute to a voice of technical design which is recognized and understood across your documentation
• Validate deliverables against expectations to ensure a high quality standard of delivery
• Continuously promote and champion cross-departmental communication meeting the needs of both more and less technical perspectives
• Deliver reports confirming acceptance based on set expectations
• Strive to improve and standardize language in input and output documents critical to design and delivery


1. Training
• Functional analysis
• Data modelling (desirable)
• Knowledge of Project Management tools, Jira, MS Project, Microsoft Office
• Knowledge of Oracle database (SQL, PL/SQL)

2. Experience
• Minimum 5 years of experience as Functional analyst
• Minimum 5 years’ experience in the Postal world (desirable)
• Experience in Agile Environment
• Understand technical front-end architecture and frameworks (javascript)
• Knowledge of MVC design pattern (desirable)
• Technical background in Java, web development

3. Qualifications
• Bachelor degree in Computing or proven experience

4. Skills
• Good understanding of Postal, logistics and eCommerce processes (desirable)
• Strong functional analysis skills,
• Strong presentation and communication skills, present technical solution to non-technical audiences
• Customer awareness and focus
• Team player
• Excellent spoken/written English

5. Attitudes
• Essential: Results oriented, inspirational influencer; good communicator; “can do” approach; determined; firm but fair; time management: punctual delivery, keeps promises, able to use own initiative



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